Frequently Asked Questions
-
What do your packages include?
-
Website hosting, domain name, one personalized email address, unlimited forms, Google Analytics, and annual maintenance in one low price.
-
-
How many personalized email addresses can I have?
-
You can have as many as you would like. The first one is free. Each additional email address is $80/year.
-
-
How long will it take you to build my website?
-
Most websites can be created in as little as one week.
-
-
Are you able to create event registrations, membership applications, and other types of forms?
-
Yes, I am able to create any form that your organization desires.
-
-
Are you able to create a spreadsheet with the data you collect from the forms that are submitted?
-
Yes, I can have forms automatically send data to a secure spreadsheet for your organization. Google Spreadsheets are mainly used for this. Users are then able to give access to the spreadsheet to others within your organization.
-
-
Do you accept online payments?
-
Yes, I accept payment via PayPal and checks.
-
-
Can you import my blog from Wordpress?
-
Absolutely!
-
-
Would it cost less for you to just carry over our current design and begin maintaining our website?
-
Yes! I can take over maintaining your current website and its design. This would drastically reduce your initial redesign fee.
-
-
How secure is the software and forms that you use?
-
The company I use contracts with security consultants to ensure the security of the platform. Regular security audits and infiltration tests are done to maintain ISO/PCI security certifications.
-
The company I use encrypts databases containing sensitive information, according to PCI standards, to add additional protection of personally identifiable information. The encryption methods renders this information unreadable without a cryptographic key.
-
The company I use has a multiple layer security architecture to help protect against 0-day security issues.
-
The signup and login services are completed through a secure server. The information provided to the company in the signup process is secured via HTTPS/ SSL communication.
-
The company I use has cryptography hash functions to protect your information. Your password is stored as a hash digest and, in the event of a security breach, your original password cannot be recovered from our servers.
-
-
How long does it take for you to update something if needed?
-
It will obviously depend on the extent of the update(s)/change(s). Most changes will happen within 48 hours.
-
-
You are a full-time deputy sheriff and a part-time web designer, does your employer know about this business?
-
Yes, I submit a job request form to my full-time employer annually.
-
-
Can we contact the organizations that you have already designed websites for?
-
Yes, I highly encourage you to get feedback from any or all of the organizations that I have designed websites for. They would be more than willing to provide that feedback.
-
-
Where can we find reviews of RD Designs, LLC?
-
I try to have all of my organizations provide me feedback on Facebook. You can find my current reviews here. Just click on "Most Recent".
-
-
Can you design levels of membership plans? Where people can sign up and have certain access to only certain areas after making a payment?
-
Yes, I can design levels of memberships based on payment plans.
-
-
What do you use to create your websites?
-
I use the Wix.com professional platform to design and maintain my websites.
-
-
What if I want to cancel my contract and transfer the site to someone else?
-
No problem! I can transfer your Wix website to another Wix account for an agreed upon price.
-
-
Where can we find out more about you?
100% money back guarantee if you are not satisfied.
RD|Designs, LLC - Designing with a Purpose!
